Derby(Derbyshire)
Social Care & Health
Contract
10-02-2025
15-02-2027
RQ1466059
£neg
To provide a call handling and telephony service, answering calls professionally through the specialist computerised call handling system, from vulnerable people in their own homes sometimes of a life threatening and/or emergency nature and arranging for emergency assistance when required
Working day and afternoon shifts including weekends and bank holidays 07:00am to 15:00pm and 15:00pm to 23:00pm
To undertake data inputting and creation of referrals and equipment for the service and to monitor and act in relation to all Lone Workers using the Carelink service.